Skip to content
Free Shipping Over $75!
Free Shipping Over $75!

How Can We Help?

Questions? Comments? Concerns? 
We're here. We're listening. 
Whether you have a question about an item in one of our stores or an order you've placed online, we're happy to help!
Maybe your feet just hurt and you need some advice?
The best way to get a quick answer to your question is to complete the form below.

  Our Fit Experts in store are typically waiting on customers and may not be able to take calls, but our remote Experts are able to reply to most email requests within a few hours Monday thru Friday, and often on weekends too!
If you'd like to call one of our stores directly:
Shelburne 802-985-3483 
Colchester 802-863-2653
Burlington 802-864-7899
St. Albans 802-527-0916
Webstore (888) 572-4873 (leave your name and email address)

PLEASE NOTE: Selection varies by store.  Please call ahead if you're seeking a specific style so that we can confirm which of our 4 locations has your shoe on hand.
 
(If you have an order specific question or are requesting a return, please include your order number.  Your return label will be sent to the email address associated with your order.  Orders from outside of the US48 are not eligible to receive return labels.)